Delivery

Here you will find the answers to questions that we are often asked. Is your question not listed? Simply send us an email or call us.

Delivery

The minimum order value depends on your delivery address. After accepting your web shop account we will email you the login details and we will inform you of your minimum order value.

We don't charge shipping costs. Wo do work with minimum order values.

After you have placed your order, your office staff will check when the order can be delivered. The delivery date will be stated on the order confirmation. You can indicate a preferred delivery date when placing your order. We will of course do our best to deliver on time. However, if this is not possible, we will arrange an alternative delivery date with you.

Yes, you can enter a new shipping address when completing your order. That address will then be used for the order you are placing. Please note: this does not change the shipping address for any subsequent orders. To change your default shipping address, please contact your personal sales office contact or use the contact form.

Unfortunately we don’t handle orders that are not carriage paid. So even if you are willing to pay the delivery costs yourself, we don’t accept non-paid orders. We want to guarantee the same quality of delivery for everyone and keep delivery times as short as possible. By preventing our logistic centre from being overburdened by small orders we can ensure the best delivery service possible.

Didn’t find an answer to your question? Don't hesitate to contact us. We are here to help.